Terms and Conditions

By registering to a class or private lessons, you agree to the following terms and conditions:

• By enrolling, you agree to pay the full tuition amount before classes start.  Payment is accepted via Venmo, Zelle, or by cheque.
• Class transfer or cancellation/refund requests must be made at least 14 days prior to your class start date. Refund requests made up to 14 days before the course starts will be eligible for a full refund minus a $30 administration fee. Alternatively, you can postpone your registration to a later start date with no administration fee deductions applied.
• Refund requests made 14 days or less before the course start date cannot be accepted: no refunds are available and you will not be able to transfer your registration to a later start date. The only exception is for incorrect level placement, and your instructor's approval after the first class is required in this situation. Please note that we can only accommodate such a class transfer provided that the class you wish to transfer to doesn't fill up.
• There are no makeups or refunds for missed lessons. Missed classes caused by the instructor's absence will be rescheduled to another day during the same week.
• Classes cannot be pro-rated, and unused class time cannot be transferred to another class.
• Under no circumstances can group class credit be used towards private lessons.
• In the event of low enrollment in a group class (less than 4 participants), we reserve the right to cancel the class, postpone it to a later start date, or shorten the duration of the class. In this case, students will have the option to transfer their credit to a different class, or to get a refund if the new dates do not fit their schedule.
• We reserve the right to refuse service to anyone who is disruptive, or who causes any kind of safety concern to our students or instructor.